Welcome to Livro de Reclamações
Access to our services
Present your complaint
Put your doubts
and ask more information
See information, frequent
questions and legislation
Check status details
of your complaints
Electricity
Natural gas
Water and waste
Electronic communications
Postal services
Covered activity sectors
Welcome to platform Livro de Reclamações which is a program measure "SIMPLEX + 2016" and involves Direção-Geral do Consumidor and regulators of various sectors.
Here you can submit your complaint and / or request information on issues related to essential public services (e.g. water, electricity, natural gas and electronic communications).
In the second phase implementation of the platform will be possible to complain or ask for information about other sectors.